not logging into the Prestashop admin account
The admin information is correct and even the token is set in url. But it is not redirected to the admin panel. If you try to access the admin panel pages with url, the login page will be displayed, even though there is a token in url.
When I go back to the backup of the last one or two weeks, the problem is solved. During this time, no changes have been made and only users place orders.