Event Bridge Contact Events AWS Connect Integration
I recently started up an AWS Connect instance from a cloud formation. I want to route the call events to a web server, where I can process each event in real-time and display it to my web app. Here is the general structure:
Amazon Connect doesn’t record customer audio
I got a new DID, created a flow and made a call.
In the middle of the playback of the prompt, I uttered something and there was no recorded data.
The S3 bucket exists, but no files were created.