We recently took over a legacy application from a customer that uses MS Entra ID (formerly Azure AD) to manage their RBAC. The previous company had access to it, and now we also need access to the Entra ID.

The admin from our client mentioned that we need to make a “request” for collaboration or access to Entra ID, but couldn’t provide details on how to do that.

Does anyone know the exact steps or a similar solution to achieve the same result? Any guidance on how to request this access would be greatly appreciated.

We tried to add the tenant as a collaboration but we aren’t sure if that is the right solution.