I’m trying to book a flight in Amadeus with 2 adults, 1 child and 1 infant. The infant is associated with the first adult.
The reservation process is OK (Air_SellFromRecommendation -> PNR_AddMultiElements -> Fare_PricePNRWithBookingClass).
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:awss="http://xml.amadeus.com/ws/2009/01/WBS_Session-2.0.xsd"> <SOAP-ENV:Header><Session xmlns="http://xml.amadeus.com/ws/2009/01/WBS_Session-2.0.xsd"><SessionId>0DCOUKS0W6</SessionId><SequenceNumber>2</SequenceNumber><SecurityToken>1T18K54WWWD9P2NSXZ0CTR2CNC</SecurityToken></Session> </SOAP-ENV:Header> <SOAP-ENV:Body>
<PNR_AddMultiElements xmlns="http://xml.amadeus.com/PNRADD_15_1_1A">
<pnrActions>
<optionCode>0</optionCode>
</pnrActions>
<travellerInfo>
<elementManagementPassenger>
<reference>
<qualifier>PR</qualifier>
<number>1</number>
</reference>
<segmentName>NM</segmentName>
</elementManagementPassenger>
<passengerData>
<travellerInformation>
<traveller>
<surname>FATHER</surname>
<quantity>2</quantity>
</traveller>
<passenger>
<firstName>JOHN</firstName>
<type>ADT</type>
<infantIndicator>3</infantIndicator>
</passenger>
</travellerInformation>
<dateOfBirth>
<dateAndTimeDetails/>
</dateOfBirth>
</passengerData>
<passengerData>
<travellerInformation>
<traveller>
<surname>BABY</surname>
<quantity>1</quantity>
</traveller>
<passenger>
<firstName>OLIVIA</firstName>
<type>INF</type>
</passenger>
</travellerInformation>
<dateOfBirth>
<dateAndTimeDetails>
<date>08Apr23</date>
</dateAndTimeDetails>
</dateOfBirth>
</passengerData>
</travellerInfo>
<travellerInfo>
<elementManagementPassenger>
<reference>
<qualifier>PR</qualifier>
<number>2</number>
</reference>
<segmentName>NM</segmentName>
</elementManagementPassenger>
<passengerData>
<travellerInformation>
<traveller>
<surname>WIFE</surname>
<quantity>1</quantity>
</traveller>
<passenger>
<firstName>ISLA</firstName>
<type>ADT</type>
</passenger>
</travellerInformation>
<dateOfBirth>
<dateAndTimeDetails/>
</dateOfBirth>
</passengerData>
</travellerInfo>
<travellerInfo>
<elementManagementPassenger>
<reference>
<qualifier>PR</qualifier>
<number>3</number>
</reference>
<segmentName>NM</segmentName>
</elementManagementPassenger>
<passengerData>
<travellerInformation>
<traveller>
<surname>LITLE STORM</surname>
<quantity>1</quantity>
</traveller>
<passenger>
<firstName>CUTE CHILD</firstName>
<type>CHD</type>
</passenger>
</travellerInformation>
<dateOfBirth>
<dateAndTimeDetails/>
</dateOfBirth>
</passengerData>
</travellerInfo>
<dataElementsMaster>
<marker1/>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>11</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>FOID</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>PPQ111111</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>1</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>12</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>FOID</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>ID5555555</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>2</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>13</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>FOID</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>ID222222</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>3</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>21</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>DOCS</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>P-PRY-Q111111-PRY-06Jun89-M-29May26-FATHER-JOHN</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>1</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>22</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>DOCS</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>C-PRY-222222-PRY-23Jan89-F-03Feb30-WIFE-ISLA</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>2</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>23</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>DOCS</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>C-PRY-333333-PRY-15Sep20-F-21Apr31-LITLESTORM-CUTECHILD</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>3</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>21</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>CTCM</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>595981123456</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>1</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>22</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>CTCM</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>595983123456</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>2</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>23</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>CTCM</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>595983123456</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>3</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>24</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>CTCM</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>59598123456</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>4</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>21</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>CTCE</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>johnfather//gmail.com</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>1</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>22</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>CTCE</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>oliviawife//hotmail.com</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>2</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>23</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>CTCE</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>oliviawife//hotmail.com</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>3</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>24</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>CTCE</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>oliviawife//hotmail.com</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>4</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>31</number>
</reference>
<segmentName>AP</segmentName>
</elementManagementData>
<freetextData>
<freetextDetail>
<subjectQualifier>3</subjectQualifier>
<type>6</type>
</freetextDetail>
<longFreetext>+595981123456</longFreetext>
</freetextData>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>41</number>
</reference>
<segmentName>AP</segmentName>
</elementManagementData>
<freetextData>
<freetextDetail>
<subjectQualifier>3</subjectQualifier>
<type>P02</type>
</freetextDetail>
<longFreetext>johnfather//gmail.com</longFreetext>
</freetextData>
</dataElementsIndiv>
<dataElementsIndiv>
<elementManagementData>
<reference>
<qualifier>OT</qualifier>
<number>51</number>
</reference>
<segmentName>SSR</segmentName>
</elementManagementData>
<serviceRequest>
<ssr>
<type>DOCS</type>
<status>HK</status>
<quantity>1</quantity>
<companyId>YY</companyId>
<freetext>C-PRY-4444444-PRY-08Apr23-FI-11Aug33-OLIVIA-WIFE</freetext>
</ssr>
</serviceRequest>
<referenceForDataElement>
<reference>
<qualifier>PR</qualifier>
<number>1</number>
</reference>
</referenceForDataElement>
</dataElementsIndiv>
</dataElementsMaster>
</PNR_AddMultiElements>
</SOAP-ENV:Body></SOAP-ENV:Envelope>
But, the ticket issuance throw an error about infant status (PNR_Reply):
<ssr>
<type>INFT</type>
<status>HN</status> <!-- This code must be HK -->
<quantity>1</quantity>
<companyId>G3</companyId>
<freeText>BABY/OLIVIA 08APR23</freeText>
</ssr>
Some agents told me that in this situation they can put some extra entries to the Amadeus system so the infant status changes from HN to HK.
Any help would be appreciated!