Outlook is crashing after opening up for a few seconds. We are using the legacy outlook and not the “New” version that Microsoft is pushing out right now.

These are the logs that I have gathered from EventViewer.

Faulting application name: OUTLOOK.EXE, version: 16.0.17628.20188, time stamp: 0x6687032e

Faulting module name: mso20win32client.dll, version: 0.0.0.0, time stamp: 0x663155ee

Exception code: 0x01483052

Fault offset: 0x0000000000243b5d

Faulting process id: 0x309c

Faulting application start time: 0x01dad84e399f7eaf

Faulting application path: C:Program FilesMicrosoft OfficerootOffice16OUTLOOK.EXE

Faulting module path: C:Program FilesCommon FilesMicrosoft SharedOffice16mso20win32client.dll

Report Id: 395ae0b0-dc14-44f6-8dc0-607d1eeda609

Faulting package full name:

Faulting package-relative application ID:

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: OUTLOOK.EXE
P2: 16.0.17628.20188
P3: 6687032e
P4: mso20win32client.dll
P5: 0.0.0.0
P6: 663155ee
P7: 01483052
P8: 0000000000243b5d
P9:
P10:

Fault bucket 0, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: OUTLOOK.EXE
P2: 16.0.17628.20188
P3: 6687032e
P4: mso20win32client.dll
P5: 0.0.0.0
P6: 663155ee
P7: 01483052
P8: 0000000000243b5d
P9:
P10:

I tried doing a quick repair, online repair, deleting and re-adding outlook profile, deleted Temp folder files, uninstalling/scrubbing and reinstalling O365, opening Outlook in SafeMode. The funny thing is, after scrubbing O365 and reinstalling, it’ll still remember that Outlook opened in SafeMode last time and ask that prompt again.