I am trying to build an application which tries to find out if a system is suffering from backlog (# of requests which are open are more than what the team can handle)
I have the below parameters alone and with these how can I find the ‘ideal’ number of open requests so that the system does not have any backlog.
Priority # of Requests / Month # of days to resolve
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P-1 45 1
P-2 90 2
P-3 90 3
P-4 585 5
P-5 90 10
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Total 900
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Since each request has its own ‘time to resolve’, I cannot do 900/21 (# of working days in a month) = 42.85.
Any idea/advice?
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