Closed. This question is not about programming or software development. It is not currently accepting answers.
This question does not appear to be about a specific programming problem, a software algorithm, or software tools primarily used by programmers. You can edit the question so it’s on-topic or see if it can be answered on another Stack Exchange site, but be sure to read the on-topic page for a site before posting there.

Closed 9 hours ago.

Hi I am having an issue authenticating into Neo4j DB on Azure from both the Neo4j console admin portal at http://ip address:7474/browser/ and python SDK, but no issue authenticating when accessing the DB via SSH.

I followed this tutorial to set up the database on Azure: https://www.youtube.com/watch?v=k1IJ5m4KCYA

I am using the username as “neo4j” and am using the same password I used when I entered in the admin password on the Neo4j creation page in Azure.

I even tried setting dbms.security.auth_enabled=false in the config and restarted the DB but am still getting authentication errors even when setting it to no authentication in the console admin portal:

AuthError: {code: Neo.ClientError.Security.Unauthorized} {message: The client is unauthorized due to authentication failure.}

Because I am able to authenticate fine via SSH, I am not sure what the issue could be.

Could it be an issue with the azure firewall on the ports other than SSH and how would I go about identifying if this is the case?

Please advise. Thank you