I’m trying to upload a video to af Facebook Page following this Graph API documentation: https://developers.facebook.com/docs/video-api/guides/publishing

I have been able to upload the video and received a video handle in response (step 2).

However, no matter what I try, when doing the final “publish” step (step 3), I get this response:

{
    "error": {
        "message": "There was a problem uploading your video file. Please try again with another file.",
        "type": "OAuthException",
        "code": 6000,
        "error_data": {
            "error": null
        },
        "error_subcode": 1363019,
        "is_transient": false,
        "error_user_title": "Video wasn't uploaded",
        "error_user_msg": "There was a problem with uploading your video. Please wait a few minutes and try again.",
        "fbtrace_id": "AMa9zbs8h3b4omv5wRSfTsf"
    }
}

Things I’ve tried:

• Making POST request via Facebook Javascript SDK
• Making POST request via axios
• Making POST request via axios via CORS proxy
• Making POST request via the Graph API Explorer
• Making POST request from a vercel.app host rather than localhost
• Posting a variety of video file types and sizes
  ⠀
  Every time, exactly the same response (fbtrace_id changes)

Needless to say, the error message isn’t giving me enough information to find the cause of the problem (and waiting a few minutes and trying again later doesn’t help).

The request that is being made (via Javascript SDK) is:

curl 'https://graph.facebook.com/v20.0/<PAGE_ID>/videos?access_token=<PAGE_ACCESS_TOKEN>' 
  -H 'accept: */*' 
  -H 'accept-language: en-GB,en-US;q=0.9,en;q=0.8' 
  -H 'content-type: application/x-www-form-urlencoded' 
  -H 'origin: https://localhost:3000' 
  -H 'priority: u=1, i' 
  -H 'referer: https://localhost:3000/' 
  -H 'sec-ch-ua: "Not/A)Brand";v="8", "Chromium";v="126", "Google Chrome";v="126"' 
  -H 'sec-ch-ua-mobile: ?0' 
  -H 'sec-ch-ua-platform: "macOS"' 
  -H 'sec-fetch-dest: empty' 
  -H 'sec-fetch-mode: cors' 
  -H 'sec-fetch-site: cross-site' 
  -H 'user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36' 
  --data-raw $'description=Victoria's%20nurses%20and%20midwives%20have%20voted%20down%20a%20proposed%2023%25%20pay%20rise%20over%20four%20years%2C%20citing%20uncertainty%20and%20a%20desire%20for%20better%20conditions.&fbuploader_video_file_chunk=<VERY_LONG_VIDEO_HANDLE>&method=post&pretty=0&sdk=joey&suppress_http_code=1&title=Nurses%20Reject%20Offer'

I suspect the problem has to do with permissions and the Facebook app configuration. I tried to post just a regular Page Post and that was successful. The successful Page Post request was:

curl 'https://graph.facebook.com/v20.0/<PAGE_ID>/feed?access_token=<PAGE_ACCESS_TOKEN>' 
  -H 'accept: */*' 
  -H 'accept-language: en-GB,en-US;q=0.9,en;q=0.8' 
  -H 'content-type: application/x-www-form-urlencoded' 
  -H 'origin: https://localhost:3000' 
  -H 'priority: u=1, i' 
  -H 'referer: https://localhost:3000/' 
  -H 'sec-ch-ua: "Not/A)Brand";v="8", "Chromium";v="126", "Google Chrome";v="126"' 
  -H 'sec-ch-ua-mobile: ?0' 
  -H 'sec-ch-ua-platform: "macOS"' 
  -H 'sec-fetch-dest: empty' 
  -H 'sec-fetch-mode: cors' 
  -H 'sec-fetch-site: cross-site' 
  -H 'user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36' 
  --data-raw 'message=Nurses%20Reject%20Offer&method=post&pretty=0&sdk=joey&suppress_http_code=1'

Other contextual information

• The Facebook App has not undergone App Review yet, but the User is connected to the Facebook App, so that shouldn’t be a problem
• The User has admin access to the test Page
• “Business Verification” is complete
• developers.facebook.com is saying we can’t apply for Access Verification because we don’t need Access Verification.
• App Type is ‘business’ and App Mode is ‘development’
• Based on the user access token and the page access token, the permissions are: (same for both)
  • email
  • publish_video
  • pages_show_list
  • pages_read_engagement
  • pages_read_user_content
  • pages_manage_posts
  • pages_manage_engagement
• Screenshot of Facebook App login configuration:
  • login variation: general
  • access token: User access token
  • permissions: pages_show_list, publish_video, pages_manage_posts, email, pages_read_management, pages_manage_engagement
• Another possible clue: After uploading the video (step 2) and receiving a video handle in response, I can’t see the uploaded video anywhere. I can’t see it on any Facebook page (not listed on user’s personal page, the business page, as ‘cross postable’ content in the Creator Studio etc) and when I make a Graph API request for the user’s videos, I get an empty array in response. Maybe uploaded videos remain invisible until they are published at least once? Or maybe there’s a problem with the upload, despite the successful response from the HTTP request?
• Facebook does not provide a way to communicate with them about this apart from posting to community forums (no dev support, can’t even raise bug tickets). This problem is also posted at [ Video API ] error_subcode: […] when publishing video – Developer Community Forum – Meta for Developers, but raising here on S.O. because no response on the other one.