I am just joining a wordpress project and my client would like the zendesk messaging widget removed from their website. After searching for the script in the file manager I figured out that the script was added to wp_options table in the sql database. On our staging site I removed just this script from that row in wp_options but it still shows up. How do I successfully remove just a single script from a row in wp_options and have it actually stop showing up?
I would include the entire row here but its extremely long so it would go over my limit. I’m happy to share any additional details as needed. I havn’t worked on many WordPress projects so I’m not familiar with wp_options and the info needed to manipulate them.
This is the widget I am attempting to remove:
<!-- Start of infinitecbdhelp Zendesk Widget script --><script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key=""> </script><!-- End of infinitecbdhelp Zendesk Widget script -->