I am creating an Amazon Alexa skill in Python that would query some information from my company’s system. However, when I try to call the API that would return the access token, it shows me the error “There was a problem with the requested skill’s response.”

class LaunchRequestHandler(AbstractRequestHandler):
    """Handler for Skill Launch."""

    def can_handle(self, handler_input):
        return ask_utils.is_request_type("LaunchRequest")(handler_input)

    def handle(self, handler_input):
        username = "xxxx.xxxx"
        password = "***********"
    
        try:
            response = requests.get(url="https://exemplo.com/de/url", auth=(username, password))
            speak_output = f"Response: {response.text}"

        except Exception as e:
            speak_output = f"Exception: {e}"

            return (
                handler_input.response_builder
                    .speak(speak_output)
                    .ask(speak_output)
                    .response
            )
        
        return (
            handler_input.response_builder
                .speak(speak_output)
                .ask(speak_output)
                .response
        )

I tried calling a random internet API, and it worked perfectly. I accessed the token API via Insomnia, and that also worked, so the problem isn’t with my API. I also tried using async and await, but that also generated the error.

I don’t know if Alexa requires any extra configuration to make authenticated requests, and I couldn’t find anything in the documentation.