I am using Dialogflow CX console do develop a bot, I have the webhook error event to handle any problem about calling my webhook like a timeout for example

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But for example, if I route page A for page B or flow A for flow B and in the middle of the way of this route I have a timeout or a error due a Google or Dialogflow instability how can I handle it?

I saw Google has a built-in event called flow.fail

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but it seems to work in a different way of webhook error for example in webhook error I can trigger it forcing a timeout and it will display a message and send me for where I want using routes, but how can I trigger flow.fail? It seems that it is only triggered by END_FLOW_WITH_FAILURE page, but how can I send the user for that page if I have a problem in any part of my Dialogflow agent.

Goal: – Handle Critical Errors in the middle of the conversation between Dialogflow and User

Thanks for help 🙂