I’m using the Facebook JavaScript SDK to retrieve the comments for a live video (with the page access token), using the following Graph API request:

GET /{live-video-id}/comments

However, I’m encountering an issue where the “from” field is only available for comments made by users with Tester App roles:

{
    "from": {
        "name": "Toni Wong",
        "id": "26125913430....."
    },
    "message": "m+1",
    "created_time": "2024-07-10T10:10:19+0000",
    "id": "992451439....._854049766....."
}

For comments made by other users without any app roles, the “from” field is missing in the response:

{
    "message": "s+1",
    "created_time": "2024-07-10T10:10:35+0000",
    "id": "992451439....._139887616....."
}

My app has the following permissions:

• public_profile
• Live Video API
• instagram_manage_messages
• pages_manage_metadata
• email
• pages_messaging
• instagram_manage_comments
• pages_read_engagement
• business_management
• instagram_basic
• pages_read_user_content
• pages_show_list
• pages_manage_engagement

Have I missed any necessary permissions or configurations that could be causing this issue?