I’m trying to verify my phone number in the Google Play Console, but I keep encountering the following error message:
“We can’t verify your phone number at the moment. If this error persists, try verifying by receiving a call instead.”
I have entered my phone number in the correct format: (Country code, followed by my mobile number without the leading zero).
Expecting the verification to complete successfully.
9
Had the same error, I tried with 3 different phone numbers from different countries. First of all your phone number must be set up in 2FA for your verified account. Second your phone number should be from the country of the selected payments method.
How I solved it:
- First of all wait 72 hours before the next try!!!
- Sign out all google account from Chrome. Clear all cache and coockies from the Chrome for all time. I tried it in Win11, cause in Ubuntu failed.
- Sign in to google settings with your developer account.
- Add/Change 2FA mobile phone number you gonna verify in your Google Account. In my case I changed the Ukrainian number to another country.
- Sign in to Play Console in Chrome, 2FA phone number will be verified at this step. You can try in incognito mode.
- Wait 72 hours.
- Now start Developer Console verification with sms.