I created inline menu buttons, first 3 should initialize user to dialog with admin, and last 2 opens website. But the first buttons doesn’t work.

// Add new function for follow-up message – **here begins my trouble**
function sendFollowUpMessage(chatId) {
    const followUpKeyboard = {
        inline_keyboard: [
            [{ text: '📞 first inline', callback_data: 'support_1' }],
            [{ text: '📞 second inline', callback_data: 'support_2' }],
            [{ text: '📞 third inline', callback_data: 'support_3' }],
            [{ text: '🌐 fourth inline', url: 'https://site.ru/' }],
            [{ text: '🌐 fifth inline', url: 'https://site.ru/' }]
        ]
    };

    bot.sendMessage(chatId, 'What about website or support?', {
        reply_markup: followUpKeyboard
    });
}

// Add callback query handler for support buttons
bot.on('callback_query', (query) => {
    const chatId = query.message.chat.id;
    
    if (query.data.startsWith('support_')) {
        usersInSupportChat.add(chatId);
        bot.sendMessage(chatId, 'Connected to support.');
        // Send notification to admin
        bot.sendMessage(admin-id, `User ${query.from.username || query.from.first_name} (${chatId}) started support chat`);
        
        // Answer callback query
        bot.answerCallbackQuery(query.id);
    }
});

// Variable to track users in support chat mode
let usersInSupportChat = new Set();

Tried to add await, but nothing changed. While clicked on first three buttons is result with long connection in Telegram