We have an App Service Plan in North-Central US. It has 20 Apps and 9 Slots. We have Autoscale Scale Out configured to go to 2 instances every day during our busy times (7am-9pm) each day of the week. This has worked for many months. On June 4 it started failing (every minute) with a “This region has quota of 0 instances for your subscription. Try selecting different region or SKU”, so always just 1 instance. I opened a support tag on June 7 and was pretty much ghosted after a couple days. I opened another support ticket on June 18 and while it garners some attention, no remedy. The support process mostly consists of me re-sending the same Azure Portal screenshots of the errors and the support person saying “the Product Group Team is working on it”. So still no Autoscale for 3+ weeks now.
- This is NOT a free or limited account.
- The Pricing Plan for the App Service Plan is P2V3
- In the Azure Portal Quotas Compute section it shows “Total Regional
CPU’s 1 of 10” - There is no mechanism in the Autoscale to select a different region for each instance.
- I tried to ‘force’ the default Autoscale setting to 2 instances always; same error.
- This learn link implies being able to set an instance count, but that option is not available when your scale condition is repeated by day-of-week.
The questions become:
- if there are instance limits (of 0) and you can’t Autoscale to a different region, how would Autoscale ever work?
- is there some other configuration or Autoscale setting that would work? I’m not keen on trying to move to a different region, because our SQLServer and DB’s are co-located in that region.
- has anyone else been able to get Autoscale to work since June ?