I am developing an app for the app store that requires the use of a live camera feed. I have tested the app on a variety of devices and it works. It works on both iPhone and iPad devices.

However, my build was rejected for the App Store because they said the app “Failed to boot after load”. They sent a screenshot showing that the camera was loading.

I am pretty confused on why this is occurring and why I am unable to reproduce the problem.

I wonder if they block camera access or use emulated devices – is this the case? If so, how can I communicate this issue/get it to be approved?

I assume they have some process but I’m not sure.