Just like the title says.

I am looking for a way to directly connect reddit users who may be struggling mentally to Crisis Textline directly (without them even having to text HOME directly to 741741, which is the typical way to reach them).

Just to give some context, I am quite new to programming (I’ve made a couple web games with JavaScript using 2D arrays and P5JS and that’s about it). So any resources that you think might be helpful would be greatly appreciated

Basically, I’m looking to first fork an open source machine learning model that is able to detect suicidal ideation in reddit posts on subreddits like r/suicidewatch

(I think I found one of them that I can potentially use): https://github.com/zeinhasan/Suicidal-Detection-Sentiment-Analysis)

And then have a way to automatically message high risk users, either in the comments section of the user’s post or directly to the user via DM (whichever works best), to ask if they would like to directly be connected to a certified worker (the people at Crisis Textline) and allow them to literally have a conversation over Reddit.

Model Detects a Positive –> Messaging system sends out something like “Hey, could I connect you directly to a trained councillor? You can have the conversation right here in the comments section [OR “in your DM inbox”] over text. Type NO if you don’t want to, or YES if you would like to. (Please note this is an auto message) –> If Yes –> “Thank you, you’ll be connected here in a bit” –> …

My rational is that if the experience is more seamless, this will increase the likelyhood that they’ll be able to get the help they need.

I am looking for any critique, tips, resources, better-ways-to-do-this, reddit-api-doesn’t-allow-this or WhatsApp-api-doesn’t-allow-that, etc suggestions. Anything, because at this moment in time I am going in blind.

I am willing to pay for information.