I’m trying to install a print processor using an INF file on Windows, but I’m encountering the error: “The system could not find the file specified.” Below is the content of my INF file:
Signature="$Windows NT$"
Class=Printer
Provider=%ProviderName%
DriverVer=01/01/2024,1.0.0.0
[DestinationDirs]
DefaultDestDir = 66000;
[SourceDisksNames]
1 = %Disk1%
[SourceDisksFiles]
WatermarkPrintProcessor.dll = 1
[Manufacturer]
eSense.Company = PrintProcessor,NTamd64,NTARM64
[PrintProcessor.NTamd64]
"Watermark Print Processor" = WATERMARK_X64, WatermarkPrintProcessor.dll
[PrintProcessor.NTARM64]
"Watermark Print Processor" = WATERMARK_ARM64, WatermarkPrintProcessor.dll
[WATERMARK_X64]
CopyFiles= @WatermarkPrintProcessor.dll
AddReg= AddPrintProcessor_X64
[WATERMARK_ARM64]
CopyFiles= @WatermarkPrintProcessor.dll
AddReg= AddPrintProcessor_ARM64
[AddPrintProcessor_X64]
HKLM, "SystemCurrentControlSetControlPrintEnvironmentsWindows x64Print ProcessorsWatermark", "Driver", , "WatermarkPrintProcessor.dll"
[AddPrintProcessor_ARM64]
HKLM, "SystemCurrentControlSetControlPrintEnvironmentsWindows ARM64Print ProcessorsWatermark", "Driver", , "WatermarkPrintProcessor.dll"
[PrinterInstall]
CopyFiles = @WatermarkPrintProcessor.dll
[Strings]
ProviderName="My.Company"
Disk1 = "WatermarkPrintProcessors"
MfgName="My.Company"
Here are the steps I followed: I created the WatermarkPrintProcessor.dll file and placed it in the directory C:WatermarkPrintProcessors. I ran the following command to install the INF file:
rundll32 printui.dll,PrintUIEntry /if /b "Watermark Print Processor" /f "C:WatermarkPrintProcessorsPrintProcessor.inf" /r "FILE:" /m "Watermark Print Processor" Despite this,
I receive the following error message:
The system could not find the file specified.
I’ve double-checked the paths and filenames, and everything seems correct. Can anyone help me identify what might be wrong with my INF file or the installation process?
Additional Information:
The operating system is Windows 10, 64-bit.
The WatermarkPrintProcessor.dll file is present in the C:WatermarkPrintProcessors directory.
Any insights or suggestions would be greatly appreciated. Thank you!
Ghaith Alawneh is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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This is my first answer, so sorry in advance!
First off, double-check that your INF file is in the right location and the command you’re using to install it points to that exact path.
Another thing to consider is where your WatermarkPrintProcessor.dll file is being copied. Your INF file is set to move it to the System32 directory, but if that’s not happening correctly, Windows won’t find the file. You could try manually copying the DLL to the C:WindowsSystem32 folder to see if that makes a difference, it’s worked for me before.
The rundll32 command you’re using might not be the best fit for installing a print processor. You might have better luck doing it a different way, like using the printui.dll command for printers but make sure it’s pointing to where the DLL is actually located!
Also, make sure you’re running everything with admin rights, Windows can be weird like that.
Give these a try and if you’re still stuck… I have no idea!
Sofia Dey Choudhury is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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