I struggle with random problem that appears when trying to for example browse artifacts or build info in Artifactory – browser returns 404 Not Found. After one or sometimes more webpage refreshes it loads the content normally. It is not just me since many users report the same problem.
It is Artifactory 7.68.19 behind a Citrix loadbalancer, it was configured as per recommendation for F5 found here – https://jfrog.com/help/r/how-to-configure-an-f5-load-balancer-for-artifactory-7-x/how-to-configure-an-f5-load-balancer-for-artifactory-7.x

So if URI matches /artifactory then it lands on port 8081 and for the rest it lands on 8082.
Did anybody face similar problem? Are there any useful log files in Artifactory that could help to pinpoint the root cause? Any help is appreciated, thank you!

Reviewed load balancer config with admin – confirmed correct
Restarted artifactory server – did not solve
Verified network rules with admin – all correct