I have a CUCM 14 running, my developer colleague could not connect to the JTAPI account from his app, gets the error JTAPI error “Unable to create provider — user connected on an invalid port. If I deliberately enter the wrong password I get the bad password error. I have created another application user account and get the same issue.

I then tested the JTAPI tool against another lab CUCM 14 in non-secure mode and its fine.

What am I missing.

Any assistance would be most appreciated.

Thanks in advance,

I then tested the JTAPI tool against another lab CUCM 14 in non-secure mode and its fine.