I created a small script to handle all webhooks from Facebook feed. The goal is to detect when a page goes live and get all comments from that live video. So far, everything is working well: I receive all the necessary information, including comments with the from ID and from Name.
However, I’ve encountered an issue where the from ID doesn’t seem to be correct. If I try to navigate to facebook.com/FROM_ID, I get an error. After fetching some data and comparing it against known user IDs, I noticed they don’t match at all. I wonder if this is normal, a bug, or some kind of encryption.
Issue The from ID received in the webhook payload seems incorrect.
Here is an example of the payload I’m receiving:
Array
(
[entry] => Array
(
[0] => Array
(
[id] => 1xxxxxxxxxxxxxx
[time] => 1716213862
[changes] => Array
(
[0] => Array
(
[value] => Array
(
** [from] => Array
(
[id] => 1xxxxxxxxxxxxxx
[name] => User Name
)**
[post] => Array
(
[status_type] => added_video
[is_published] => 1
[updated_time] => 2024-05-20T14:04:16+0000
[permalink_url] => https://www.facebook.com/MYPAGE/
[id] => 1xxxxxxxxxxxxxx_1xxxxxxxxxxxxxx
)
[message] => Some Random Message
[post_id] => 1xxxxxxxxxxxxxx_1xxxxxxxxxxxxxx
[comment_id] => 1xxxxxxxxxxxxxx_1xxxxxxxxxxxxxx
[created_time] => 1716213856
[item] => comment
[parent_id] => 1xxxxxxxxxxxxxx_1xxxxxxxxxxxxxx
[verb] => add
)
[field] => feed
)
)
)
)
[object] => page
)
Questions
- Is it normal for the from ID in webhook events to not match the expected user ID format?
- Is there any encryption or obfuscation applied to the from ID?
- Has anyone else faced this issue, and how did you resolve it?
Additional Information
- I’m ussinf php + https://github.com/facebookarchive/php-graph-sdk
- I have the necessary permissions to access user data.
- I appreciate any insights or solutions you might have regarding this issue.
Thank you!
Graph API Requests: I tried using the Graph API with the from ID to fetch basic user information but received errors.
Searching for Similar Issues: I searched extensively for similar issues related to Facebook webhooks but couldn’t find any relevant solutions.