I am setting up a Grafana dashboard and it is not showing up from the browser.

I have been facing an error with my Grafana setup.
I currently have a Prometheus service with Grafana (kube-prometheus-stack helm chart) running on an EKS cluster inside a VPC. I set up the values for the helm chart as such

grafana:
  adminPassword: '${grafana_admin_password}'
  assertNoLeakedSecrets: false
  ingress:
    enabled: true
    ingressClassName: alb
    annotations:
      alb.ingress.kubernetes.io/scheme: internal
      alb.ingress.kubernetes.io/target-type: ip
      alb.ingress.kubernetes.io/certificate-arn: '${certificate_arn}'
    hosts: ['grafana-${region}-${env}.${domain_name}']
  grafana.ini:
    server:
      root_url: 'https://grafana-${region}-${env}.${domain_name}'

Then, I create a Route53 record pointing to the created load balancer.

When trying to access this host, the browser’s network hangs for a long time, then errors with a connection refused.

What am I missing here?

• I looked everywhere online to find a solution, and tried replicating those solutions, with not much help. For example, I tried adding pathType: ImplementationSpecific and serve_from_sub_path: true and domain: grafana-${region}-${env}.${domain_name} but nothing fixed the issue.
• I tried using localhost. That did not fix it either.